Common questions
The things people ask in the parking lot.
Including the awkward ones. If a question isn't here, call and ask — nobody is going to try to sell you something on the phone.
How much do gold buyers in Johnson City pay?
Cash for Gold Johnson City bases an offer on the tested purity, metal weight and current market prices of your items. Refining and testing costs also affect the offer. Bring your items for a free evaluation and we will explain the number before you decide whether to sell.
Why does a gold offer need an evaluation?
A stamp is a useful starting point, but testing confirms the metal's purity. Stones, clasps and other non-metal parts can change the weight. Cash for Gold Johnson City looks at your actual items and explains the offer at the counter, with no obligation to sell.
How long does selling gold take?
The online calendar offers 30-minute in-store evaluation appointments. The time needed for your actual items depends on the collection. Call the shop to discuss larger or inherited collections.
How do I know your scale is accurate?
Cash for Gold weighs your items in front of you and explains the measured weight. Ask the shop to show you the reading and clarify any non-metal parts or deductions before deciding whether to sell.
What's the difference between spot price and what you actually pay me?
Spot is the wholesale price of pure metal, quoted per troy ounce. Melt value is what the pure metal inside your piece is worth at that price, based on its purity and weight. The offer is melt minus refining, assay risk and the cost of carrying the metal until it's refined.
A 14K chain is 58.3% gold, so a 10-gram chain contains about 5.8 grams of pure gold — not 10. That's the single biggest surprise for first-time sellers, and it's arithmetic, not a haggle.
Do I need ID to sell gold in Tennessee?
Bring a valid government-issued photo ID when planning to sell. Call Cash for Gold before your visit with questions about the documentation needed for your transaction. Please do not upload identification documents in website chat.
What is the difference between a gold buyer, a pawn shop, and a jeweler?
A gold buyer purchases metal outright and prices it on weight and purity. A pawn shop lends against your item as collateral and can also buy it. A jeweler resells finished pieces, so a piece worth more intact than melted is worth most to them.
Cash for Gold buys outright and does not lend. Nothing is held against a loan, and there is no interest and nothing to redeem.
Do I have to sell if I don't like the number?
The evaluation is free and there is no obligation to sell. Ask questions about the offer, seek another opinion, or take your items home if you choose.
Do you have more than one location?
The Cash for Gold shop is at 1712 W Market St, Suite 2, Johnson City, TN 37604. Use the Suite 2 entrance and the shop phone, (423) 202-3048, to plan your visit.
Are you the same business as the pawn shop at this address?
No. Cash for Gold operates from Suite 2 at 1712 W Market Street. A separate pawn business is listed at the same street number. Different company, different counter, different reviews. Look for the Cash for Gold sign at the west end of the building.
Am I responsible for reporting my sale to the IRS?
Tax and reporting requirements depend on your transaction and circumstances. Ask a qualified tax professional about your responsibilities before relying on general information from a website.
Do I need an appointment?
Walk-ins are welcome during the shop’s weekday hours, noon–6 p.m. Eastern. You can also book a 30-minute in-store evaluation on the booking page. For estates, large collections or in-home requests, call the shop to discuss arrangements.
What do you do with my information?
Website chat and booking use the contact details you provide to respond to your inquiry and manage appointments. Avoid sending ID, bank details or sensitive documents. Read the Privacy Notice or call the shop with questions about your information.
Privacy Notice
Your Contact Details And Website Use
Cash for Gold uses the name, phone number, email address, appointment details and item description you choose to provide to respond to inquiries, arrange requested callbacks and manage appointments. Our chat and scheduling service providers process these details for those purposes. Giving a phone number alone does not authorize marketing text messages.
This site uses Google Analytics to measure page visits and website use. Google may use cookies and related technology to process information about your browser, device and the pages you visit. Contact-field contents and private documents are not part of our website analytics setup. Read How Google Uses Information From Sites Using Its Services.
You can manage cookies in your browser and learn about Google’s Analytics Opt-Out Browser Add-On. For questions or requests about information supplied to Cash for Gold, call (423) 202-3048 or email cashforgoldjohnsoncity@gmail.com. Please do not send ID images, bank details, passwords or sensitive estate documents in website chat.
Updated October 14, 2026